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Free resume template
Name and Surname
Position applied for: Installation and support technician
Candidate overview:
Person X is a well spoken and quietly confident young man who was promoted within 5 months of his joining the SARS.
Person X obtained distinctions at University for the following subjects:
Introduction to Statistics and Probability; Database systems
Fundamental concepts (mathematics); Linear Algebra
System Software: Translators; Computer Networks
Optimization; Internet Based Technologies (HTML and Java Script)
Personal details:
Name
Surname
Residential Address
Contact details
E-mail
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Identity Number
Nationality
Drivers Licence
Personal interests
Education
Last school attended
Highest standard completed
Year
Subjects : English HG
Afrikaans HG
Mathematics HG
Computer Studies HG
Biology HG
Physical Science HG
Tertiary Education
Name of institution : University of Durban Westville
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Duration : 2000-2003
Course : B.Sc (Computer Science)
Subjects completed : Computer Science III
Mathematics III
Applied Mathematics III
Software Engineering II
Statistics I
Name of Institution : Fulcrum
Duration : 3 days
Course : Microsoft Project 2003
Name of institution : X-Pert academy int.
Duration : 3 days
Course : Managing by Projects
Name of Institution : CQS
Duration : 3 days
Course : Introduction to ACL
Computer Literacy
Packages
MS Word, MS Excel, MS Access, MS Power Point
C++, SQL, HTML, Java, Pascal
Work Experience
Name of company : South African Revenue Service (SARS)
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Persal No. : 00004668
Date : 1 April 2004 – current
Designation : Business Systems Project Team Leader
Duties
Planning and Design
Facilitate new development
Design and manage user specifications
Assist in the planning of tasks and activities
Manage the documentation of all the systems
Manage all installations and enhancements to software and hardware
Coordinating
Distribution of relevant information to parties concerned
Liaise with clients to get data requirements and build quality relationships
Arrange and coordinate meetings
Act as mediator between operations and programmers, development and DBA’s
Ensure a good reporting standard on information to managers
Develop reports
Coordinate communication on custom systems from users and accept line responsibility
Liaise with importers, exporters and agents on a daily basis
Information gathering, testing and training
Request specific data from DBA’s and programmers
Analysis and preparation of information for both internal and external clients
Support and give training to all internal and external users
Development: Administer new development to all systems
Maintenance:
Provide expert advice on customs systems and the use thereof
Compile statistics and performance for the maintenance team
Act as a mediator between business/IT and clients both external and internal stakeholders and clients
Do data audits on the systems and make recommendations to management
Provide help desk functions to all users. Administer all suggestions on changes and enhancements to systems.
Manage and monitor the daily, weekly, monthly, and yearly requests on the system
Ensure best system practices are complied with and rectify all system errors
Ensure that all interfaces to external clients/branch offices are successful
Log calls for internal system problems/changes/requests
Schedule system backups
Reason for wanting to leave: Complete your reason here
References:
Person X – Company and contact details
Person Y – Company and contact details
Person Z – Company and contact details
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