Preface

Preface to the Walk and Talk guide

Chapter 1

p.1

I like to ask questions. If I don't understand something, I ask...but unfortunately I often tend to forget! I would like to have a book with all those answers, and pictures too! I would like a book that explains the concepts, processes and tools that many companies use. Something that will make sense to me when I want to explore topics on my own.

Well, you're in luck. This book is intended to serve as an easy reference guide for your journey through your business and career. The best ideas and practical steps have been collected and distilled from many years of experience to enable you and your company to succeed.

The book aims to give each person a practical set of ideas and actions (like a set of tools) to ensure that we speak a common language of understanding and follow best practices in all our activities. After all, we would like to have fun as we succeed!

The benefits that will result from understanding and applying the contents of this book are significant, both within the business environment and in your private life.
The benefits of this knowledge (to name but a few), should enable you:

To achieve your maximum potential as a person.
To participate effectively by empowering you with knowledge and understanding.
To understand that process is greater than the individual or team and that sound processes must therefore be embedded in the company.
To participate quickly and effectively in teams and to serve your team to the best of your abilities.
To achieve maximum productivity.
To create sustainable wealth through skills development.
To serve our shareholders, customers and suppliers by adding value in all our activities and to create maximum wealth for all our stakeholders.
To become an enabled person who can teach by example through mentoring and coaching.
To be a happy team member who maintains a healthy balance between your business and private life.

I'll accompany you on the journey to explore the contents of this book. Remember however, that this information was collected over a long period and is based on many years of experience. Do not become impatient or discouraged if you do not understand or remember everything immediately. It may take you a while to understand and apply ALL the concepts contained in this book...

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Copyright © 2005 Next S Business Development (PTY) LTD.
All rights reserved. No part of this publication may be reproduced, used for commercial purposes or edited in any way without the permission of the copyright owner.

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