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Feedback gap

Process vs Control

Effective processes implies that the need for control diminishes

Chapter 4
Feedback gap p.7
 

I will be asking many questions. Is it true that if effective processes are in place in the company, the need for control diminishes?
I will attempt to give direct answers.
If internal processes are well-established, the results potential of the company is correspondingly high. Effective processes have two major effects on the way the company and its people function:

People know what to do, when to do it and how to do it.
They are enabled by having access to the information needed to perform their jobs.


By introducing effective processes, employees know who is responsible for what. This contributes to better relations in the workplace.

With effective flow of correct information; the right vision and actions follows. Therefore having a greater potential for results in a team and company:

 
Process vs Control
Thank you to: Jobau Gray for the graphic presentation
I will provide explanatory information.
If strong processes are in place, employees in the company know who must do what by when. This results in efficiency and order within the company, which obviously impacts positively on the results potential of the company.

If everybody shares the same vision, purpose and values, the need for control is drastically diminished, without compromising the high results potential of the company.

On the other hand, if processes are not in place, employees won't know exactly when to do what. This can lead to weak relationships, confusion,
a high need for control and, inevitably, a low results potential for the company.


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