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Feedback gap

Effective questioning

Use the GROW model to develop effective questioning skills

Chapter 5
Feedback gap p.11
 

I will be asking many questions. I find that effective questioning is at the heart of dealing successfully with various situations. Which tools can I use to improve my questioning skills?

The “GROW Model” is one such tool which can be used for problem solving, review and assessment, relationship issues; in fact, virtually any issue which arises in work or life in general.

It is a process which elicits a positive response and generates and demands a more positive perspective from others, both clients and colleagues.

 I will attempt to give direct answers.
I will be asking many questions.

But what does "GROW" mean?
I will provide explanatory information. The GROW Model focuses on four aspects which can be applied when asking question in practically any situation:

G = GOALS

R = REALITY

O = OPTIONS

W = WILL

Goals:

 

  1. What is the goal of this discussion?

  2. What do you want to achieve?

  3. Is it an end or performance goal?

  4. If an end goal - what is the performance goal associated with it?

  5. When do we want to achieve our goal?

(Positive - Challenging - Attainable)

Reality:

  1. Where are we now?

  2. Where did we come from?

  3. What is happening now?

  4. What results did that produce?

  5. What is happening internally and externally?

  6. Who is involved?What have you done about this so far?

Options:

  1. What options do we have?

  2. What else can we do?

  3. What if...?

  4. Would you like another suggestion?

  5. What are the benefits and costs associated
    with each of these options?

Will:

 

  1. What are you going to do?

  2. Will this meet your/our goal?

  3. What obstacles could you face?

  4. How will you overcome them?

  5. What support do you need?

  6. How will you get that support?

  7. When are you going to do it?
I will give some advice and insights. Effective questioning and effective listening are definitely indispensable skills for effective mentioning and feedback.
Extra resources:
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All rights reserved. No part of this publication may be reproduced, used for commercial purposes or edited in any way without the permission of the copyright owner.
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