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Feedback gap

Informing

Actively seek input and communicate the result

Chapter 6
Feedback gap p.2
 

I will be asking many questions. OK, now why are you all so upset? In my position I am certainly allowed to make decisions as I see fit...

Career Builder subscribes to a decision making model that requires ownership for decisions, while actively seeking input for decisions to be made and then communicating the decisions that have been made.

I will attempt to give direct answers.
I will be asking many questions.

Aha, so you want to give input and be informed!?

But how do I know who to involve and to whom to communicate these decisions?

Team members need to identify a number of “Circles of Involvement” in the decisions for which each person has taken responsibility and ownership.

I will provide explanatory information.
 

First Circle:

People that have to be involved and whose input is crucial for a decision in a specific area. Keep them up to date with developments to enable them to make relevant input.

 

Informing

Second Circle:

Persons who may be able to make a valuable contribution and whose input may be sought as a matter of courtesy or with a view to their future or related involvement.
Keep them informed of developments that may influence their environment.

 

Third circle:

Others who should be informed of decisions to be made or of decisions already made.

We all have the right and obligation to share our points of view on any subject if we feel it will or can add value. It is the obligation of the individuals who own the decision to openly encourage input from their environment.

I will give some advice and insights.

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