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Feedback gap

Mentor responsibilities

Mentoring is a process of accompaniment and sharing of experience

Chapter 8
Feedback gap p.3
 

I will be asking many questions. What does a mentor do and what are the responsibilities of a mentor?

Mentoring is a process of accompaniment. It is a way of helping another person to become familiar with and to succeed in a particular environment.

It involves a willingness to share experiences - both successes and failures - on a basis of trust and mutual respect.

 I will attempt to give direct answers.

The role of a mentor.

A mentor is more than simply a disseminator of information.

The mentor should:

  • Share knowledge and understanding.

  • Help to develop the individual’s self-confidence, which is a prerequisite for growth.
    Share and reinforce company values.

  • Share effective and efficient techniques.

  • Act as a counselor in decision making.

  • Share technical expertise.

  • Facilitate career development through guidance and advice.

  • Act as a role model.

  • Provide for two-way communication.

  • Act as a sounding board.

  • Become the champion of the mentee or trainee.

Attributes of a mentor.

A mentor must:

  • Believe in the ability of others.

  • Show empathy and understanding.

  • Be open to sharing of feelings and ideas.

  • Display the integrity required to generate trust.

  • Be open to receiving feedback from others.

  • Be flexible in their approach.

  • Be able to delegate.

  • Be able to help others to put learning into practice.

  • Be able to talk to people about their careers.

  • Be an effective communicator - both verbal and written.

  • Be able to give constructive feedback.

  • Handle conflicts constructively.

  • Be able to provide structures and procedures to support the process.

  • Be able to solve problems effectively and objectively.
I will give some advice and insights. “There is a tendency for needs to mix and different needs may be more important at different times, depending on the situation.”
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